The Growing Role of the Project Manager in Successful Business/IT Alignment, Execution and Governance Best Practices:  Why, What and How? 

Overview: Are your projects being implemented on time, within budget and to the customer’s satisfaction? Are you feeling disconnected from the business? Are your compliance costs skyrocketing? Are your IT services being managed and utilized effectively? Is IT adding value to the business and how is that measured and recognized? Are IT initiatives being driven by the business or IT?  Are you seamlessly blending internal resources with outsourcing initiatives to reduce costs and improve service delivery? Are you allocating sufficient resources to develop your people and processes to raise your level of IT maturity and effectiveness? What is the role of the PM in implementing and sustaining an effective and robust IT governance environment, policy and process?

These and other key issues have become a major concern of the executive management and CIOs in global enterprises in terms of business alignment, key and measurable IT contributions to the business, responsible and effective execution of IT initiatives and services and compliance with regulations and organizational policies. 

Learning Objectives 

• Understand the issues, challenges and growing importance of  IT governance and strategic sourcing
• Be able to plan, develop, deploy and sustain an effective IT governance and sourcing policy, process, techniques and tools
• Manage, evaluate, estimate, prioritize, fund, measure, assign and track requests for IT services more consistently and in alignment with the business
• Allocate IT resources to the highest business value add activities (e.g. portfolio investment management)
• Establish and/or improve IT decision rights, ownership and accountability
• Improve organizational performance, responsiveness, reliability , maturity and staff development
• Provide an overview of relevant current and emerging industry best practices and standards (e.g. ITIM, PMMM, PMBOK, CMMI, ITIL, COBIT,  Prince 2, Six Sigma, , Baldrige, ITsqm, IAOP, select ISO standards and others)
• Understand the growing importance of the Project Manager in planning and implementing the components of IT governance
• Improve regulatory compliance in a cost effective manner

This workshop will address key issues and solutions based on current and emerging industry best practices: 

• Why IT governance?  Driving forces and challenges; Executives View of IT governance; Who benefits and what are the value propositions?
• Overview of Industry Best Practice Standards, Model and Guidelines covering some aspect of IT governance – PMBOK, PMMM, CMMI, ITIL, Kano, ITsqc, IAOP, Security, select ISO standards, COBIT, Prince2, Six Sigma and others)
• IT Governance framework and roadmap; Key Governance Processes- Planning, Execution, Performance Management, Steering Groups, Strategic Sourcing, etc.
• Principles and Practices for Business/IT Alignment Excellence; Business and IT Plans, Investment/Portfolio Management Criteria; IT Engagement Model; Balanced Scorecard
• Principles and Practices for Program/Project Management Excellence; PM Life Cycle Phases and Templates; PM Metrics; PMO; Risk Management
• Principles and Practices IT Service Management and Delivery Excellence; ITIL (It Infrastructure Library) and its value; Metrics
• How do you align the IT strategy with the business strategy? What worked? What did not work?
• How is IT delivering value to your organizations? How is it measured?
• How is IT developing and sustaining constructive and positive relationships with its customer community? Executive management? Suppliers/Vendors?
• What IT controls, governance and compliance frameworks, processes, tools and techniques are being used? What worked? What did not work?
• How do you sustain continuous improvement initiatives to increase the level of IT maturity and effectiveness, staff development, constituent ownership and decision rights?
• Lessons Learned and Critical Success factors

• Select Case Studies

Course Material:

G. Selig, IT Governance Courseware Workbook, GPS Group, Inc, 2008

Instructor: Dr. Gad J. Selig is the Director, MS in Technology Management and Dual Graduate Business/Engineering/Technology Degree Programs at the University of Bridgeport. Dr. Selig is  the Managing Partner and founder of GPS Group, Inc., a consulting, research and education firm that focuses on strategic marketing and growth, business and technology transformation, IT strategy and governance, program/project management, innovation and strategic sourcing issues and opportunities. Dr. Gad Selig has authored three books and over 50 published articles and conference proceedings including his latest book called, “Implementing IT Governance – A Practical Guide to Global Best Practices in IT Management,” published by Van Haren. He is a dynamic and popular speaker at industry conferences in the U.S. and abroad.

Audience: Project Managers, Line Managers with PM responsibility, and Project Sponsors

Benefits:   8 Contact hours or 8 PDU's

Location:  Lower Hudson Regional Information Center - BOCES - Elmsford Directions

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